Someone accountable for your technology, in your time zone
ServoPlex looks after the computers, networks, phones, and backups for medical, legal, construction, and professional offices across East Tennessee.
One team for everything your office plugs in
Six services, one monthly plan, and one number to call. Each one is watched by the same local engineers who set it up.
Helpdesk
Call, email, or open a ticket. A Knoxville engineer who already knows your setup picks it up.
What happens when I call?Monitoring and response
Servers, firewalls, and workstations watched around the clock, with alerts that reach a named engineer.
What gets watched?Cybersecurity
Endpoint protection, multi-factor authentication, email filtering, and staff training, kept current.
Which threats does this cover?Backup and recovery
Nightly backups of servers and Microsoft 365, with a restore tested and written up every quarter.
How fast can you restore?Network and Wi-Fi
Firewalls, switches, and Wi-Fi set up for your office and documented, so nothing lives in one person’s head.
What does a network review cover?Business phones
Cloud phone systems with call routing, voicemail to email, and desk or mobile handsets.
Can we keep our numbers?Built around offices that cannot stop working
Every industry has its own version of a bad day. We plan for yours before it happens.
Four steps from first call to fully looked after
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A free IT review
We visit, look at what you have, and write down what we find.
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A written plan
You get a plain report with priorities, costs, and the plan we would recommend.
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Switch day
We take over on a date you choose. Passwords, licenses, and records come with us.
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Ongoing care
Monitoring, helpdesk, patching, and a quarterly review with the person who signs off.
Shopping for IT support? Start here.
Our free guide explains what IT support should cost a Knoxville business, the fees and contract clauses to watch for, and 21 questions to ask any provider, including us.
In our clients’ words
Amazing!
Doing business with ServoPlex has been a pleasure. Adam Huskey and team are a great bunch to work with! They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.
Not sure whether your backups would actually work?
We will restore one critical system, time it, and give you a short written result, at no cost.