865-245-9090
Knoxville, TN
Someone accountable for uptime, in your time zone.
Managed IT for practices, firms, and shops that hold information they cannot afford to lose.
Why Choose Us?
4 Big Reasons to Choose ServoPlex to Support Your Computer Network
We respond in 5 min or less.
The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.
Peace Of Mind.
Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
No Geek-Speak.
You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
100% No-Small-Print Satisfaction Guarantee.
Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.
Our Services
Dedicated IT Team
24/7 Security Monitoring
Cloud Hosting
Our Packages
Available on any plan: Project management, proof of concept testing and onsite implementation. Watch and Ward clients can add offsite backup or hardware replacement.
Watch
We watch it.
Around-the-clock monitoring, security updates, and a help desk that already knows your setup.
Included
Firewall and threat management
Antivirus and malware protection, kept current
Security patches applied on schedule
Multifactor authentication
Email spam filtering and archiving
Help desk by phone and remote session
Recommended
Ward
We protect it.
Everything in Watch, plus backups, Microsoft 365, and repairs covered under one agreement.
Everything in Watch, plus
Offsite backup
Disaster recovery planning
Microsoft 365 management
Security awareness training for your staff
Workstation and server repairs, parts and labor included
Management of your internet, phone and printer vendors
Steward
We run it with you.
We supply and replace your hardware, manage your vendors, and plan what comes next.
Everything in Ward, plus
Servers, workstations and network equipment supplied by us
Workstations replaced every 3 years, servers every 4
Parts and labor for the life of the agreement
Management of your EMR/EHR, practice management and specialty software vendors
Technology planning and solution design
Annual telco audit
From exam rooms to job sites.
Medical, dental and vision practices make up our largest group of clients. The rest run job sites, factory floors, law and accounting offices, and property portfolios. Every one of them gets the same monitoring, the same help desk and the same monthly report.
Who we support
35% of the offices we support are medical, dental and vision practices
Industries we support
FROM THE BLOG
News
About Us
Started in 2014, ServoPlex IT Services is a complete technology solution provider.
Amazing!
Doing business with ServoPlex has been a pleasure. Adam Huskey and team are a great bunch to work with! They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.
Client Role: President
Client Feedback, Q1 2024 ・ Construction Company
Ready to revolutionize your IT?
Get a free audit of your current IT infrastructure and services. Contact us now to see how you compare with industry standard best-practices and regulatory compliance.